At juan375, we take your privacy seriously. This Policy explains exactly what personal information we collect, why we collect it, how we protect it, and what control you have over it as a Filipino player on our platform.
Before the full policy, here's a plain-language summary of the data journey at juan375 — from collection to deletion.
You provide name, mobile, and date of birth to create your juan375 account.
We confirm your identity and age using the details you provided and, where required, ID documents.
All data is encrypted via 256-bit SSL, stored securely, and never sold to third parties.
You can access, correct, or request deletion of your data from juan375 at any time.
This Privacy Policy explains how juan375 — accessible at juan375.best — collects, uses, stores, and protects the personal information of its registered players and website visitors. It applies to all products and services on the juan375 platform including Sabong, Card Games, Baccarat, Virtual Sports, Tongits, Boxing Betting, and Jackpot Slots.
Juan375 is committed to respecting the privacy rights of every Filipino player who uses the platform. We process personal data in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By registering on and using the juan375 platform, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with how juan375 collects or uses your personal data as described in this Policy, please do not register on or use the platform. For any privacy-related questions, contact us at support@juan375.best before proceeding.
This Policy is incorporated by reference into the juan375 Terms and Conditions. Defined terms used here have the same meaning as in the Terms and Conditions unless otherwise stated. The current effective version of this Policy is always the version displayed on this page, with the Last Updated date shown above.
juan375 collects only the personal data necessary to provide you with a safe, compliant, and fully functional gaming experience. The categories of data we collect are set out below.
When you create a juan375 account, we collect: your full legal name, date of birth, gender (optional), residential address, Philippine mobile number, and email address. This information is required to verify your identity, confirm your eligibility to play, and maintain your account.
To comply with Philippine anti-money laundering laws and to verify your age, juan375 may request copies of government-issued photo identification (e.g., PhilSys National ID, Philippine Passport, Driver's License, Unified Multi-Purpose ID), proof of residential address (e.g., utility bill, bank statement), and payment method documentation. This data is processed by our secure KYC verification system and stored in encrypted form.
Juan375 collects records of all deposits, withdrawals, and wagers made through your account, including transaction amounts, timestamps, payment methods used (GCash, Maya, GrabPay, bank transfer, Visa/Mastercard), and transaction reference numbers. This data is required for payment processing, fraud prevention, and regulatory compliance.
We record your gameplay history across all juan375 products, including games played, bet amounts, win/loss outcomes, session durations, and responsible gaming tool usage. This data is used to personalise your experience, detect problem gambling patterns, and investigate disputes.
When you access juan375, we automatically collect certain technical information: your IP address, device type and model, operating system, browser type and version, screen resolution, language settings, and access timestamps. This data helps us maintain platform security, investigate fraud, and optimise the mobile experience for Filipino players.
If you contact juan375 customer support via live chat, email, or any other channel, we retain records of those communications including the content of messages, timestamps, and resolution outcomes. This data is used to resolve your enquiry and improve our support quality.
| Data Category | Required / Optional | Primary Purpose |
|---|---|---|
| Registration Data | Required | Account creation & identity verification |
| KYC Documents | Required (above thresholds) | Age verification & AML compliance |
| Financial Data | Required | Payment processing & fraud prevention |
| Gaming Activity | Automatic | Platform functionality & responsible gaming |
| Technical Data | Automatic | Security & platform optimisation |
| Communications | When you contact us | Support resolution & quality assurance |
Juan375 collects personal data through the following channels:
Juan375 does not purchase personal data lists or obtain personal data from social media platforms. Every piece of data we hold about you came from your direct interaction with the juan375 platform or from regulated, necessary third-party verification processes.
Juan375 uses the personal data it collects for the following specific purposes:
Juan375 does not use automated decision-making or profiling that produces legally significant effects on players, beyond the fraud detection and responsible gaming monitoring systems described above — which are operated by human-reviewed processes at the final decision stage.
Under the Data Privacy Act of 2012, juan375 processes your personal data on the following legal grounds:
Where juan375 processes your data on the basis of legitimate interests, we have assessed that processing is necessary and proportionate, and that your privacy rights are not overridden. You have the right to object to legitimate-interest processing — see Section 10 for how to exercise this right.
Juan375 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following limited circumstances:
When you make a deposit or withdrawal, we share transaction data with the relevant payment provider — GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, Visa, or Mastercard — to process the transaction. These providers are bound by their own data protection policies and applicable Philippine financial regulations.
Where enhanced KYC checks are required, we may share relevant identification data with regulated, third-party identity verification services operating in the Philippines. These partners process data exclusively for the purpose of identity and age verification on behalf of juan375.
Juan375 may disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts when required by law or valid legal process — including disclosures required under the Anti-Money Laundering Act and related regulations.
We use third-party service providers for specific platform functions — including cloud hosting, cybersecurity monitoring, and customer communication tools. These providers act as data processors on behalf of juan375 and are contractually bound to process data only for the purposes we specify, in accordance with the Data Privacy Act of 2012.
Juan375 operates primarily within the Philippines. Where personal data is processed by service providers located outside the Philippines, we ensure that appropriate safeguards are in place to protect your data in compliance with applicable Philippine data protection law.
Juan375 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Philippine law. The following retention periods apply as a general guide:
When personal data is no longer required and no legal retention obligation applies, juan375 securely deletes or anonymises it. Anonymised or aggregated data — from which you cannot be identified — may be retained indefinitely for statistical and analytical purposes.
Juan375 takes the security of your personal data seriously. We implement a layered security architecture designed to protect your information against unauthorised access, loss, alteration, or disclosure. Key security measures include:
While juan375 takes every reasonable technical and organisational measure to protect your data, no system is completely immune to risk. In the unlikely event of a personal data breach that poses a risk to your rights, we will notify you and the relevant Philippine regulatory authority within the timeframes required by the Data Privacy Act of 2012.
You also have an important role in keeping your juan375 account secure. Never share your password with anyone. Use a strong, unique password for your juan375 account. Enable 2FA in your account settings. If you suspect unauthorised access to your account, contact our support team immediately.
Juan375 uses cookies — small text files stored on your device — and similar technologies to make the platform work correctly, remember your preferences, and understand how it is used. Here is a breakdown of the cookies we use:
Juan375 does not use third-party advertising or retargeting cookies. We do not share cookie data with advertising networks. You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will affect your ability to use the juan375 platform. If you have questions about specific cookies, contact our support team.
As a data subject under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by juan375. To exercise any of these rights, contact our support team with your registered account email address and the specific right you wish to invoke. We will respond within 15 business days.
To unsubscribe from juan375 marketing communications, click the unsubscribe link in any marketing email or update your communication preferences in your account settings. Unsubscribing from marketing does not affect transactional communications such as deposit confirmations, withdrawal notifications, and security alerts.
Juan375 is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover that an account has been registered by a person under the minimum age, that account will be immediately closed, all funds will be returned to the deposit source following verification, and the relevant personal data will be securely deleted.
If you are a parent or guardian and believe a minor has registered at juan375 using false age information, please contact our support team immediately at support@juan375.best with relevant details. We will investigate and act promptly.
Juan375 takes proactive steps to prevent underage gambling, including mandatory age declaration during registration, date-of-birth verification checks, and document-based KYC verification for withdrawals above specified thresholds.
Juan375 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable Philippine law. When we make material changes, we will notify registered players via their registered email address and display a prominent notice on the juan375 platform.
The updated Policy will take effect from the date shown in the Last Updated field at the top of this page. Your continued use of the juan375 platform after a change takes effect constitutes your acknowledgment of the updated Policy. We encourage you to review this page periodically to stay informed.
If a proposed change to this Policy would require new consent from you for a previously consented purpose, we will seek that consent explicitly before the change takes effect — not after.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data juan375 holds about you, please contact our dedicated privacy support channel:
If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent regulatory authority responsible for enforcing the Data Privacy Act of 2012.
This Privacy Policy was last reviewed and updated in June 2025. The version on this page is always the current effective version for all juan375 players. Questions about recent changes? Reach us at support@juan375.best.
Under the Philippine Data Privacy Act of 2012, these rights belong to you — and juan375 is committed to honouring every one of them.
You have the right to know exactly what data juan375 collects about you, why we collect it, and how we use it — before any processing takes place. This Policy fulfils that right.
You can request a full copy of all personal data juan375 holds about you at any time. Contact our support team to make a Subject Access Request — we'll respond within 15 business days.
If any personal data held by juan375 is inaccurate or out of date, you can request a correction at any time. Basic details can be updated directly in your juan375 account settings.
You can request deletion of your personal data held by juan375, subject to legal retention obligations. We cannot delete data we are legally required to keep, but we can delete everything else.
You can object to juan375 processing your data on the grounds of legitimate interests — including profiling. We will review your objection and cease processing unless legally required to continue.
You can request a copy of your personal data in a machine-readable format and ask us to transfer it to another service provider where technically feasible. Contact support to make this request.
Security at juan375 isn't a one-time setup — it's a continuous, layered system built specifically to protect Filipino players.
Every piece of data transmitted between your device and juan375 is protected by bank-grade 256-bit SSL/TLS encryption — the same standard used by Philippine banks.
Sensitive personal and financial data stored on juan375 servers is encrypted at rest. Even in the unlikely event of a server breach, your data cannot be read without the encryption keys.
Access to personal data within juan375 follows a least-privilege model. Only staff members who need your data for their specific function can access it — and every access is logged.
Juan375 runs 24/7 security monitoring including intrusion detection, anomaly alerts, and regular penetration testing to identify and fix vulnerabilities before they can be exploited.
Enable 2FA on your juan375 account for an extra layer of protection. Even if your password is compromised, no one can access your account without your registered mobile number.
All juan375 employees with access to personal data complete mandatory data protection training. Our team understands their legal obligations under the Data Privacy Act of 2012.
Your privacy is protected every step of the way at juan375. Register free and experience a platform that genuinely respects your personal data.